What would you like to get better?
We transform workplace dynamics through a people-centred approach to create effective, resilient teams.
Our formula is the mix of relational systems thinking approach, your company strategy, culture, and goals, and a tiny little bit of fun.
Our services are designed to make the biggest possible impact while respecting that people's time is valuable. A typical service runs from one to two months. It starts with a couple of conversations and a custom-designed survey where we learn about the organisation's strategy, team makeup, current environment, existing culture, and ways of working. We then facilitate a series of workshops, five to six hours in total, either face to face or online. The main outcome is the team knowing what the next steps should look like for improving that area of soft infrastructure, and who will lead the work. The playback document stays with the team as a transparent and convenient manual to achieve positive changes. Some organisations also choose follow-up check-ins, coaching sessions, or both.
Four services below target the areas that we see often provide challenges and can be hard to tackle alongside busy BAU. If the challenges you are experiencing do not match these areas, please talk to us, we may still be able to help you.
Map Your Ground
Every organisation operates within a web of relationships, some visible, many not. Externally, that's your partners, allies, industry advocates, and competitors worth keeping close. Internally, it's the relationships that keep work moving regardless of what the org chart says. We help you see the full picture and understand what each relationship needs and how it aligns with your priorities. Then we build the pathways for engaging the people who matter most to your strategy and goals. We leave you with a clear map of your key relationships, and an action plan for the immediate and longer-term future.
Tap Into Your Human Brain
AI is amplifying how teams have been working for a while: more autonomy, faster decisions, more output, multiple priorities and busy every day. But something else is happening too. The habits of human collaboration and the essence of creativity and innovation are getting lost. Teams may be producing more, but what is the quality of it? Is it exciting, fulfilling? Is it bringing the next major shift that will revolutionise your product or service, allow you to ground and re-invent yourselves amongst all the technological change. We help organisations strengthen their capacity for human creativity and engrain innovation into their standard workflows alongside their AI tools . Not instead of them, but with them, in parallel, or completely regardless of them, it’s your preference. We build the habits, practices, and shared ways of working that keep creativity and capacity for innovation alive.
Design How You Work
When hybrid or WFH isn't working, the instinct is to bring people back to the office. We see more days in as a default, in person team meeting, mandatory social lunches. But the office is not what makes teams work well together. A common goal, trust, relationships, and ways of working are. We help you design hybrid structures that function well. Not a policy document but a practical model built around how your specific team and business would work best, whether in person, remote, or in between. We leave you with a clear agreement on how you work together, and a considered approach to using your physical and digital collaboration and social spaces and tools.
Release The Tension
Some situations go beyond an overnight reset. Various situations can sometimes escalate and start effecting everyone. Maybe it started with an individual relationship that has broken down. Maybe a hard restructure resulted in a stress that turned into conflict. Maybe it’s the competition for the scarce budget and conflicting priorities that impacts how people relate to one another. Whatever the trigger was, a conflict will erode your team wellbeing and capacity for excellent work. Our practice is grounded in accredited mediation, needs-based communication, and restorative justice. We bring structure, neutrality, and conflict resolution skills to situations that need more than a good facilitator. We work with you to move through the conflict, reach workable agreements, and where possible, restore the relationships underneath.
Every client is unique and every service delivery is a collaboration. We provide an effective and efficient structure that has been proven to make a difference, regardless of the uniqueness of your context. As we work together you identify what needs to change and what is the best way for your team to do that.